◆ Official Documents

Privacy Policy Zoya55 —
Your Data, Our Responsibility

At zoya55, member privacy is more than a legal obligation — it is part of our commitment to being a genuinely trustworthy online casino platform. This document clearly explains what data we collect, how we use it, and the rights you hold over that data.

Last updated: June 1, 2026  |  Bahasa Indonesia
Zoya55's Six Data Protection Principles

Before reading the full document, here is a summary of zoya55's approach to member privacy and data protection.

256-Bit SSL Encryption

All data transmitted between your device and zoya55 servers is encrypted using 256-bit SSL protocol — the same standard used by major financial institutions. No data passes in an unencrypted state.

Data Not Sold to Third Parties

Zoya55 never sells, rents, or trades your personal data to third parties for commercial purposes. Your data is used solely for platform operational needs and our own service improvements.

You Are in Control

You have the right to access, correct, and request deletion of your personal data at any time. Exercising these rights is straightforward and can be done through the zoya55 support team without complicated procedures.

Minimum Required Data

We only collect data that is strictly necessary to operate our services and meet regulatory obligations. No excessive data collection unrelated to the services you use takes place.

Clear Data Retention

Your data is retained only for as long as necessary for the stated purpose or as required by applicable legal obligations. Once that period ends, data is securely deleted or anonymized.

Policy Change Notifications

Any significant changes to this Privacy Policy will be communicated to you via a notification on the platform or your registered email — not changed silently without notice.

1Introduction

This Privacy Policy is issued by zoya55, the online casino platform operator accessible via zoya55.app. This document explains how we collect, use, store, and protect your personal data when you use our services.

We understand that your trust in this platform depends largely on the confidence that your personal data is handled responsibly. That is why we have written this policy in plain language — free of confusing legal jargon — so you truly know what happens with the information you provide to us.

By registering and using zoya55's services, you confirm that you have read and understood this policy. This policy applies alongside the Terms and Conditions zoya55.

If any part of this policy is unclear, feel free to reach out to the zoya55 support team via live chat. We are happy to explain any point in greater detail.

2Data We Collect

Zoya55 collects several categories of data from members. Below is a summary table of data types, collection sources, and their purposes:

Data Type Example How Collected
Identity Data Full name, date of birth, gender, ID number (KTP) Registration form & KYC
Contact Data Email address, phone number, residential address Registration form
Financial Data Bank account number, digital wallet name, transaction history Deposit & withdrawal process
Activity Data Game history, play time, games played, bet values Automatically from the platform system
Technical Data IP address, device type, browser, operating system Automatically when accessing the platform
Communication Data Chat history with the support team, incoming emails Interactions with the zoya55 team

Fields marked with an asterisk on the registration form are mandatory and must be provided for the service to function properly. Optional fields are voluntary and do not affect access to zoya55's core services.

3How We Use Your Data

The data we collect is used for the following purposes:

  • Account operations: Creating and managing your account, processing deposits and withdrawals, and verifying your identity for transaction security.
  • Service provision: Enabling you to access and play the games available on the platform, including balance tracking, betting history, and bonus status.
  • Regulatory compliance (KYC/AML): Meeting know-your-customer and anti-money laundering obligations that are standard in the international online gambling industry.
  • Platform security: Detecting and preventing fraud, unauthorized access, bot usage, and other suspicious activity that could harm other members or the platform.
  • Customer Support: Helping you resolve technical issues, account inquiries, and complaints that may arise during your use of the service.
  • Service communications: Sending important notifications regarding your account, policy updates, transaction confirmations, and relevant security information.
  • Service enhancement: Analyzing usage patterns in aggregate (not at the individual level) to improve platform performance, fix bugs, and develop better new features.
  • VIP program & bonuses: Calculating loyalty point accumulation, determining VIP levels, and distributing bonuses in accordance with applicable terms.
Data minimization principle: zoya55 only processes your data for the purposes stated above. We do not use your personal data for purposes beyond those set out in this policy without prior notice and, where required, your consent.

4Sharing Data with Third Parties

Zoya55 does not sell your personal data to any third party for commercial purposes. However, under certain limited circumstances, we may need to share data with the following parties:

  • Game providers and technology partners: Game platforms from providers such as Pragmatic Play, PG Soft, and others require minimal session data to run games (session ID, bet value). This data does not include your full identity information.
  • Payment processors: The financial institutions and payment gateways we use require transaction data to process deposits and withdrawals. They are bound by PCI-DSS security standards and their own privacy policies.
  • Legal authority: In situations where we are required by applicable law, court order, or official request from a competent authority, we may need to disclose certain data. Such disclosure is only made when strictly required by law.
  • Technical service provider: Technical partners who support platform operations (hosting, cybersecurity, analytics) may access data in a limited capacity and are bound by strict confidentiality agreements with zoya55.
All third parties working with zoya55 have agreed to data processing agreements requiring them to keep your information confidential and use it only for purposes agreed upon with us.

5Data Security

Member data security is zoya55's top technical priority. We implement multiple layers of protection to keep your data safe from both internal and external threats:

  • Transit encryption: All communications between your browser/app and zoya55 servers are encrypted using the latest version of TLS (Transport Layer Security) with 256-bit encryption keys.
  • Storage encryption: Sensitive data stored in the zoya55 database — including bank account information and KYC data — is encrypted at rest using industry-standard encryption.
  • Role-based access: Access to member personal data is restricted only to staff who genuinely require it for their specific duties. No staff member has unrestricted access to all data.
  • 24/7 monitoring: The zoya55 security system is continuously monitored to detect anomalies, unauthorized access attempts, and potential data breaches in real-time.
  • Regular security audits: Our platform undergoes regular penetration testing and security audits by both our internal security team and independent external consultants.
Although we implement very strict security measures, no digital system can guarantee absolute 100% security. We encourage you to also play your part in keeping your account secure by using a strong password and not sharing it with anyone.

6Cookies and Tracking Technologies

Zoya55 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use include:

  • Essential cookies: Required for the platform to function correctly — including keeping your login session active and remembering your language preferences. These cookies cannot be disabled as they are a core part of platform functionality.
  • Performance cookies: Collecting anonymous information about how visitors use our platform — which pages are visited most often, error messages that appear, and similar data. This information is used solely to improve platform performance.
  • Functional cookies: Allowing the platform to remember the choices you make — such as display preferences or favorite games — to deliver a more personalized experience.

You can manage and delete cookies through your browser settings. Please note that disabling essential cookies may significantly affect platform functionality.

7Your Rights Over Personal Data

As a data subject, you have a number of rights guaranteed by zoya55. Below are those rights and how to exercise them:

👁
Right of Access

You have the right to request a copy of the personal data we hold about you. We will fulfill this request within 14 business days.

✎
Right to Rectification

If the data we hold is inaccurate or incomplete, you have the right to request that we correct it promptly.

🗑
Right to Erasure

Under certain conditions, you have the right to request the deletion of your personal data from our systems, unless we are legally required to retain it.

🔒
Right to Restrict Processing

You may request that we restrict how we process your data in certain situations, such as when you dispute the accuracy of your data.

📤
Right to Data Portability

You have the right to receive the data you provided to us in a structured, machine-readable format, for transfer to another service.

⛔
Right to Object

You have the right to object to data processing for certain purposes, including direct marketing where applicable.

How to submit a rights request: Contact the zoya55 support team via live chat or send a written request to [email protected], including your full name, account username, and the right you wish to exercise. We will respond within 14 business days.

8Data Retention

Zoya55 retains your personal data only for as long as necessary to fulfill the purposes set out in this policy, or as required by applicable laws and regulations.

  • Active account data: Retained for as long as your account remains active and has not been permanently closed.
  • Financial transaction data: Retained for a minimum of 5 (five) years from the date of transaction, in compliance with anti-money laundering (AML) and financial reporting obligations.
  • KYC data (identity verification): Retained for a minimum of 5 (five) years after account closure, in accordance with international gambling industry regulations.
  • Access and activity logs: Retained for 12 months for security and investigation purposes if required, then anonymized or deleted.
  • Support communication history: Retained for 2 (two) years for quality training purposes and dispute resolution reference.

After the retention period ends, data is securely deleted or anonymized so it can no longer be linked to your identity.

9Minor's Privacy

Zoya55 services are strictly intended only for individuals who are aged 18 years and above. We do not intentionally collect, process, or store personal data from anyone under the age of 18.

If we find that data from an individual under the age of 18 has been collected — whether due to a technical error or because the user provided false information — we will immediately delete that data and close the associated account.

If you know or suspect that a minor has registered on zoya55, please report this to our support team immediately so we can take the necessary action.

10Privacy Policy Changes

Zoya55 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. The "Last updated" date at the top of this page always reflects the currently effective version of the policy.

For material changes — such as those involving significantly different data usage compared to before — we will provide clearer notice to members at least 7 (seven) days before the changes take effect, via:

  • Pop-up or banner notifications on the platform when you log in to your account
  • Email the registered address on your account
  • Updates to this page with a brief summary of what has changed

Your continued use of zoya55 services after a policy change takes effect will be considered your acceptance of the updated terms.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

Live Chat
Available 24/7 on the Platform
Support Email

We are committed to responding to all privacy-related inquiries within 14 business days from the time the request is received. For urgent matters, use live chat for a faster response.

Your Data Is Protected — Play with Peace of Mind at Zoya55

With SSL encryption, no data sales, and full control in your hands, zoya55 is a safe and trusted place to play. Register now and experience the difference.

Bahasa Indonesia